Terms of Service

Terms of Service

These terms apply to purchases from Plan a Trip (provider: Ms. Suchada Kamalasnabucha). Placing an order means you have read and accepted all of them.

1. Products

  • Every item is a digital file (PDF). Nothing is shipped by post and there is no shipping fee.
  • Preview images and descriptions explain the style of a plan; the actual content is in the file you download.
  • Plans are for personal trip planning only, not a flight, hotel, insurance or visa booking service.

2. Ordering and payment

  • No account is required, and giving an email address is optional.
  • Payment methods: PromptPay (scan the QR code on your order page). If credit and debit cards become available, they will appear as an extra option at checkout.
  • After paying you must press “I have paid” so we can check the amount received.
  • Orders that are not paid within 48 hours are cancelled automatically.

3. Delivering your file

  • We approve download access once the payment is verified (normally within 24 hours).
  • You download the file on the “My downloads” page using the order number the system gave you, or the “private link” of that order.
  • Download access: 2 downloads within 48 hours of the approval time. Please save the file to your device straight away.
  • If your access runs out or a download fails, contact us and we will help (we can renew the access).

4. Licence and restrictions

  • Files are licensed for personal use on your own trip and for the people travelling with you.
  • Do not resell, publish, share, upload to other websites or use the files commercially.
  • Do not edit the content and publish it as your own work.
  • If a file is shared or misused, we reserve the right to suspend the download access of that order.

5. Information and limitation of liability

  • The information in a plan is accurate for planning purposes as at the date it was prepared. Prices, opening hours, train and bus routes and entry rules can change.
  • Please check the latest details (tickets, accommodation, visas, weather) before every trip.
  • We are not liable for costs or losses arising from using a plan, such as delayed flights, refused visas or natural events.

6. Privacy

We keep the minimum data needed. We do not ask for your name, phone number or address, and we do not store payment evidence. See the Privacy Policy.

7. Refunds and governing law

Refund conditions follow our Refund Policy. These terms are governed by the laws of Thailand.

8. Contact

Email [email protected] · LINE Chat with us · every day 09:00-21:00

ไทย / EN